Empatia Track Privacy Policy
As updated on August 1st, 2024
At Empatia Track, your privacy is important to us. This Privacy Policy provides transparent and important information about how we collect, use, and protect your data, and how you can manage your data within the app.

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Collection of personal data

Personal data includes data that can indirectly identify you (such as your email address) and data that can be linked to you (such as your registered days).
Although registration in the Empatia Track app does not require providing data that directly and personally identifies you, we consider any data that can be linked to you as personal data and treat it accordingly.

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Contact information
Email address*

Provided by you during the registration in the Empatia Track app, through login with your Apple ID or Google account.

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Identifiers

User ID*

User ID assigned by us at the time of account creation in the Empatia Track app registration

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User content
Registered days: emotions and notes

Collected by us when you register a day.

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Diagnostics
Issue data

Collected by us if the experience fails during the use of the Empatia Track app.

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Data marked with an * is necessary to allow your registration in the Empatia Track app to use our software and its features.

 

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Use of personal data

For app functionality
We use your data to enable you to access the Empatia Track app from any device and to access your registered days, ensuring a continuous and personalized user experience.

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Contact information
Email address

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Identifiers
User ID  

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User content
Registered days: emotions and notes

 

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Analytics

We use your data to monitor and improve the overall performance of our software. We only collect crash-related data to identify and fix critical issues, ensuring the stability and reliability of the application.

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Diagnostics

Issue data

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Protection of personal data

Empatia is committed to the protection of your privacy and the safety of your data. We utilize a system with robust security features:

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Data Encryption
Your data is encrypted both when it's being sent to and stored in the servers, ensuring that it remains secure and private.

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Restricted Access to Data
Administrative access to your data is strictly controlled. Only authorized individuals, who are required to comply with strict privacy, confidentiality, and security policies, can access this information for maintenance and technical support purposes.

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User Control over Data
You have full control over your personal information in our app, being able to view, manage, and delete your data as you wish.

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Your rights over your data

We are fully committed to enabling you to exercise your rights over your data.

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Access to Data
You can view your information directly in the app settings.

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Deletion of Data
You can delete your account directly in the app settings, which will result in the deletion of all your stored personal data.

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